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Question

SOS Inventory Authentication Issue

  • October 22, 2025
  • 2 replies
  • 10 views
W

Hello.  I am not sure if the AI server shutdowns are affecting my zaps, but I cannot authenticate SOS inventory.  I have cleared caches, uninstalled, and it won’t let me re-install.  Super frustrating.  Any ideas?

 

2 replies

Sparsh from Automation Jinn
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Hey ​@Wicki,

Can you post screenshots of Data In, Data Out, the error as well as how each Zap step is configured for us to have more context?
 

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • November 11, 2025

Hi there ​@Wicki 👋 

Just wanted to check how you’re getting on. Were you since able to connect your SOS Inventory account to Zapier? 

If not, are you seeing any errors when you attempt to add the account? If you are, can you share some screenshots of the error message as Sparsh mentioned, so we can take a closer look at what might be causing it. Be sure to remove any personal info like names, emails etc. before sharing as this is a public space - you can use a tool like Zappy for that.

Looking forward to hearing from you! 🙂

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