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Snov's email address does not match the test record, and multiple addresses were sent to me simultaneously.

  • March 27, 2024
  • 8 replies
  • 54 views

I’m trying to create a simple Zap between Snov.io and Kartra.

When a lead finishes a campaign in Snov, I want to add them to a list in Kartra.

The integration between the two apps seems to be working fine. However, the data - specificaly the email address - from Snov is not matching the record.

The test record has a single email address, but multiple email addresses are being sent simultaneously

Thanks


 

, causing the zap to fail. 

Best answer by JPW

It ran all last week and only produced error messages. I deleted the error messages yesterday and this morning I woke up and it’s now running and working. No idea why as I did not change anything. Hopefully it will continue to do so, but if it stops, I’ll post the error here. 

 

Thanks

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8 replies

ken.a
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  • Zapier Staff
  • March 28, 2024

Hi there @JPW,

Welcome to the Community! 🎉

It looks like the trigger returns multiple email addresses as a line item. Have you tried using Looping By Zapier for this?

You can learn more about Looping By Zapier here: 

Hopefully, this helps!


  • Author
  • Beginner
  • March 28, 2024

I will give that a try. 


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • March 29, 2024

Cool! Please let me know if my suggestion worked @JPW!


  • Author
  • Beginner
  • March 29, 2024

No joy, unfortunately. It works when I Test, but when it’s live is reports missing field error messages. 


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • April 2, 2024

Hi @JPW,

Thanks for trying that out!

Could you please send a screenshot of the error you’re seeing? This is for me to dig deeper into the issue.

Thanks!


  • Author
  • Beginner
  • Answer
  • April 2, 2024

It ran all last week and only produced error messages. I deleted the error messages yesterday and this morning I woke up and it’s now running and working. No idea why as I did not change anything. Hopefully it will continue to do so, but if it stops, I’ll post the error here. 

 

Thanks


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • April 3, 2024

That’s an amazing news @JPW! We’re glad to hear that the issue is now resolved!

Please don’t hesitate to chime back to this post if the Zap errors out once again.

Happy Zapping! ⚡️


  • New
  • April 12, 2024

I will give that a try too. I will interegrate https://mailtester.ninja api to qualify my prospect email addresses.

I want to preserve my email sender reputation so far.