Everything is being populated correctly however the SMS field in mailchimp is not being populated. I have seen another situation on her regarding bark to mailchimp with the same issue.
Any ideas how to fix this?
Name, phone number and email are all being transferred to the according field in mailchimp. However the ‘SMS Phone number’ field is not being populated even though i’ve selected it on zapier.
Best answer by SamB
Hey folks! 👋
I just came across this thread and noticed that it relates to a bug that’s already being discussed in the Community over here:
As we’ve already got one topic discussing this issue I’m going to close this one out so that folks can follow along with any updates for it in a single place. For anyone that comes across this and wants to be added to the bug report please reach out on the main topic here and we’ll ensure you’re added.
+14Hi
For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.
+6Hi
Welcome to the Community.
To troubleshoot issues with the 'SMS Phone number' field in Mailchimp, ensure it is set up as a text field, not a number field. Phone numbers must follow the E.164 format. Use Zapier's Formatter to adjust the format before sending data to Mailchimp if needed. If the issue persists, share more details about your Zap setup for further troubleshooting. Obscure any sensitive information within the screenshot for security purposes.
I hope this helps. Let me know if you have any other questions.
+6Thanks for looping back with an update here
If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help!
Hi - I have the same issue, but Mailchimp are saying I have to contact Zapier…?
I have taken the phone number, and converted to text, then put into E.164 format, but it’s still not working.
Hi - I have the same issue, but Mailchimp are saying I have to contact Zapier…?
I have taken the phone number, and converted to text, then put into E.164 format, but it’s still not working.
It doesn’t work, don’t bother wasting your time. I just use clicksend now wayyyy better and the customer support is really good. Maybe in the future I’ll come back to it as it has better analytics.
+11Hey folks! 👋
I just came across this thread and noticed that it relates to a bug that’s already being discussed in the Community over here:
As we’ve already got one topic discussing this issue I’m going to close this one out so that folks can follow along with any updates for it in a single place. For anyone that comes across this and wants to be added to the bug report please reach out on the main topic here and we’ll ensure you’re added.
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