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Question

Smartsheet to Procore “0 Y” error

  • August 21, 2024
  • 3 replies
  • 27 views
C

I’m trying to connect Smartsheet to Procore using Zapier, but having issues.

 

The zap is triggered by a new row being created in Smartsheet. The action should then create a new Procore project using the information from the new row. The data comes over from Smartsheet and seemingly connects to Procore and allows me to map the data over without issue, but the Test fails each time, giving me the “0 Y” error. I’ve attached a screenshot of the error for reference. I’m an admin on both Smartsheet and Procore, so that shouldn’t be a problem.

 

Has anyone else encountered this problem or something similar?

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • August 21, 2024

Hi @CSE Admin 

For us to have context about the error, post screenshots with how your Zap steps are outlined and configured in EDIT mode so we can see field types/descriptions.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
C
  • CSE Admin
  • Author
  • New
  • August 22, 2024

Hi @CSE Admin 

For us to have context about the error, post screenshots with how your Zap steps are outlined and configured in EDIT mode so we can see field types/descriptions.

Here’s some more screenshots for reference! 

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • August 22, 2024

@CSE Admin 

Things to check/try:

 

Try turning the Zap ON and test live.

Then check your Zap Runs history details to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/

Check the Logs tab which shows the raw API requests/response, which may provide more clue to troubleshoot the error.

 

Otherwise, try process of elimination to isolate the field causing the issue.

 

I don’t think this is the issue, but rather an observation.

The mapped variable for Street Address includes the City. (Atlanta)

The mapped variable for City includes the State. (GA)

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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