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Slack message url not working


I’m trying to send a message to slack and then capture the permalink in an airtable record, but the message permalink is sending me to a “the requested file cannot be found” 

 

 

 

Best answer by Troy Tessalone

@head_adrian 

You can try testing without a file attachment to see if you get a different response behavior.

 

Some Zap steps are actually a combo of underlying API requests.

e.g. Send message + attach file to message

In your case, it may be returning the last API request response.

 

You may need to send a message, then send another message as a thread reply to include the file, and adjust your Zap steps accordingly.

 

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7 replies

Troy Tessalone
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Hi ​@head_adrian 

Are you trying to track “file_upload” message types as shown in your screenshot?
The file may have been deleted in Slack.

 


  • Author
  • Beginner
  • 7 replies
  • January 15, 2025

Thanks ​@Troy Tessalone ! 

 

The message does have a file attached, but it also has normal message text - I agree that the url looks like its for the file and not the message but I’m not sure what to do about it! 


Troy Tessalone
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@head_adrian 

Make sure a Filter step or a Path Filter condition is used to exclude those with Message Type = file_upload


  • Author
  • Beginner
  • 7 replies
  • January 15, 2025

I’ll check that out! 

But also, ​@Troy Tessalone – If i’m sending the following message in slack as the step before airtable, then why would it be registering as a file_upload at all? 


To be clear, I am adding a file as an attachment (see below), but why would it only show me the file upload URLs instead of the links for the original message. Is this just a bug? 

 


Troy Tessalone
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  • Zapier Expert
  • 30875 replies
  • Answer
  • January 15, 2025

@head_adrian 

You can try testing without a file attachment to see if you get a different response behavior.

 

Some Zap steps are actually a combo of underlying API requests.

e.g. Send message + attach file to message

In your case, it may be returning the last API request response.

 

You may need to send a message, then send another message as a thread reply to include the file, and adjust your Zap steps accordingly.

 


  • Author
  • Beginner
  • 7 replies
  • January 15, 2025

Yes that seems to be exactly what is going on ​@Troy Tessalone  – seems like this is mis from a documentation perspective for the teams at Zapier or Airtable! 

 

ty!


ken.a
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  • Zapier Staff
  • 6360 replies
  • January 20, 2025

That’s great news ​@head_adrian! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗