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I am building a zap that watches messages that mentions me.

it works fine except when the Bitbucket bot mentions my name, usually for commits pushed.

I wonder if this is because my company uses VPN to restrict strangers from our repositories in Bitbucket.

Hi there @intaek,

Welcome to the Community! 🎉

It looks like you have reached out to our Support Team regarding this issue. It would be best to continue the conversation with them over email. If you can’t locate their reply I’d recommend searching your spam/junk folder or searching your inbox for any emails from zapier.com in case. Sometimes their emails can end up in the spam/junk folder by accident.

I appreciate your patience and understanding.


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