Skip to main content

Hi Team,
I tried to  add users to slack channel via zapier.
But it’s popping with an error saying “Invalid user”

I tried providing custom email like “abc@gmail.com”
When I tried to give member id it’s working fine but through email it is popping up with an error.

Can anyone please help.

Hey there @Laksh -

Let’s take a closer look at the Zap you have set up. I have a few requests:

  1. Can you please provide a screenshot, similar to this, of your Zap?
  2. Can you please provide a screenshot of the error message you are receiving? 

Hoping we can get this taken care of ASAP for you! 🤞


@chanelle 

Thanks for the quick reply.

Here are the screenshots:
 

 

 

Looking forward to hear


Here goes the solution.
step1:
Fetch the member id from “search by email” event in slack.

step2:

you can get member id as output

step3:
use the member id as input and invite the person to the the slack channel


@Laksh Just want to make sure that you’ve got this all squared away and no longer require any assistance on this?