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Best answer

Skool error - authentication failed: The app returned "Internal Server Error".

  • Apr 17, 2024 6:28 PM UTC
  • 12 replies
  • 349 views

Hey!

Im trying to connect my skool account to zapier and im getting this error message even though im pasting the details directly in?

 

 

Best answer by JammerS

Hi @Connor Pranky and @Warrior Odyssey,

 

Upon checking the issue, I noticed an open bug ticket about getting an authentication error with Skool. I can add you both to the list of impacted members so that the developers from Skool can do some updates on your integration with Zapier. We can't provide any ETA, but we'll email both of you once an update is available. Thanks!

View original
    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    12 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • Apr 17, 2024 6:35 PM UTC

    Hi @Connor Pranky 

    Try this tip:

     

    ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor

    Hi troy, i done it in a incognito window and still had the same message

     

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • Apr 17, 2024 6:53 PM UTC

    @Connor Pranky 

    Check this help article: https://help.zapier.com/hc/en-us/articles/10458381459341-How-to-get-started-with-Skool-on-Zapier

    ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    • Connor PrankyBeginner
    • Author
    • Beginner
    • Apr 20, 2024 12:49 PM UTC

    @Troy Tessalone 

    Its still not working. Do you know what this message means?

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • Apr 20, 2024 3:04 PM UTC

    @Connor Pranky 

    Another option to try is to contact Skool Support for help with troubleshooting their Zap app integration authentication.

    ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    SamB
    Community Manager
    Forum|alt.badge.img+11
    • SamBCommunity Manager
    • Community Manager
    • Apr 26, 2024 1:49 PM UTC

    Hi @Connor Pranky 👋

    Just wanted to check in to see how you’re getting on with this. Were you able to get those Internal Server error messages resolved?

    Please do let us know if you’re still running into some trouble here, happy to assist further! 🙂 

    Hi @Connor Pranky 👋

    Just wanted to check in to see how you’re getting on with this. Were you able to get those Internal Server error messages resolved?

    Please do let us know if you’re still running into some trouble here, happy to assist further! 🙂 

    Hello I’m facing this problem too with my Skool community, can you help out?

    JammerS
    Forum|alt.badge.img+6
    • JammerSZapier Staff
    • Zapier Staff
    • Answer
    • Jul 18, 2024 2:26 AM UTC

    Hi @Connor Pranky and @Warrior Odyssey,

     

    Upon checking the issue, I noticed an open bug ticket about getting an authentication error with Skool. I can add you both to the list of impacted members so that the developers from Skool can do some updates on your integration with Zapier. We can't provide any ETA, but we'll email both of you once an update is available. Thanks!

    I need help on the exact same issue

    JammerS
    Forum|alt.badge.img+6
    • JammerSZapier Staff
    • Zapier Staff
    • Jul 23, 2024 4:32 AM UTC

    Hi @Aishajeylaani,

     

    We apologize if you are experiencing the same issue. Let me add you to the list of affected users. We’ll email you an update once it's available. Thanks.

    • SamSZN
    • New
    • Mar 20, 2025 2:02 AM UTC

    Hi ​@JammerS ,

     

    Im experiencing  the same issue 

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • Mar 20, 2025 9:59 AM UTC

    Hi ​@SamSZN,

    I have added you to the list of affected users. We will keep you updated via email once the bug has been fixed.

    I appreciate your patience and understanding.

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