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When clicking the View Emails link when on this page https://parser.zapier.com/mailboxes/ in email parser, i get the Server Error (500) error. Switching networks, switching browsers, clearing cache, switching devices does not resolve the issue. Is this intended behavior from the app? Any recommended resolution steps?

 

Hi @ctdennis 

Try going here then logging in: https://parser.zapier.com/

@Troy Tessalone Thanks. Yes, that is the navigation path I’ve been using. I logged a support ticket.

@ctdennis 

I was able to login here: https://parser.zapier.com/

But got an error here: https://parser.zapier.com/mailboxes/

Yes, that is exactly the issue i’m having. Logging in and using the gear icon is no problem but when using the “View Emails” link results in the “Server Error (500)” page redirect.

@ctdennis 

The workaround is to do these steps:

  1. Login here: https://parser.zapier.com/login/
  2. Authorize
  3. Mailboxes

 

 

hey, i got the same issue, and realized it may have happened because i clicked “skip waiting” at the point where the email was first being generated, and instead of using what it gave me as a template to edit, copy and pasted my own text. led to: server error (500)!! when i tried to look at the list of emails. i’ve since generated a new email, forwarded myself an email, and am working with that one. does doing this resolve any issues?

Hi friends,

I did some digging into this, and it seems like this is a known bug with the Email Parser by Zapier app. Our team is aware of the issue and is working on a fix. I've added @ctdennis and @krstsuperint email address as another affected members. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

Hopefully, this helps!

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