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This is the result and I can not figure out what to do to solve the issue. 

Could you please help?

Hi @Batu 

Good question.

Try using a different data point that’s available for the Contact ID that doesn’t have the timestamp:

 


@Batu were you able to get things sorted out here? It looks like the issue is the data that you have mapped into the “Contact ID” field in step 4 of your action. If you’re still running into trouble, sending over a screenshot of how you have that field configured in your Zap would be the next best step. Let us know!


Hey @Batu! Just wanted to check in and see if you were able to use a different data point for the Comtact ID as Troy had stated and if you were able to get your zap up and running?