Skip to main content
Question

Sending automatic eMail with double-opt-in Button, if Woo Order e-Mail is not in MailChimp Audience.

  • September 30, 2025
  • 8 replies
  • 77 views

Good day,

I did the full setUp with Copilot. It is working but I can not publish it.

If mail-adress is in the Audience already, the test stops.

Can I publish here the whole Zap-tree for help ? (8. Steps with one Split) 

What is best to do ?  

 
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

8 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • September 30, 2025

Hi ​@Gundi 

Help us have more info about what you are referring to by posting screenshots showing how your Zap steps are outlined and configured.


  • Author
  • Beginner
  • October 2, 2025

My Zap stops in Step 3. 
Checking if WooCommerce order e-mail is in MailChimp Audience. is not. which is correct. But Zap stops and says in History: Safely halted. The Zap was published bevore.

any ideas ? screenshot attached.

 


Sparsh from Automation Jinn
Forum|alt.badge.img+6

Hey ​@Gundi,

Try changing the Mailchimp Find a Subscriber action configuration for should this step be considered a success if no search results are found? to Yes so that it continues even when nothing is found.

After that you can use Paths in Zapier to take care for the Found and Not Found scenarios. Here is a helpful article about Paths in Zapier-https://help.zapier.com/hc/en-us/articles/8496288555917-Add-branching-logic-to-Zaps-with-Paths .

Alternatively, you can also add error handling if you want to keep the configuration to No. See more about it here- https://help.zapier.com/hc/en-us/articles/22495436062605-Set-up-custom-error-handling. Hope it helps!


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • October 2, 2025

@Gundi 

For the Mailchimp step, change this field to be true as shown in the screenshot below.

Then you can have your filter step condition be based on the result of whether a Subscriber was found or not.

 


  • Author
  • Beginner
  • October 3, 2025

Thank you Troy. With ‘no search results are found` set to “success”, MailChimp is adding the contact automatically in the Mail Chimp audience, without sending the Zapier email in step 4. containing the subscribing button. 
 


  • Author
  • Beginner
  • October 3, 2025

Hey ​@Gundi,

Try changing the Mailchimp Find a Subscriber action configuration for should this step be considered a success if no search results are found? to Yes so that it continues even when nothing is found.

After that you can use Paths in Zapier to take care for the Found and Not Found scenarios. Here is a helpful article about Paths in Zapier-https://help.zapier.com/hc/en-us/articles/8496288555917-Add-branching-logic-to-Zaps-with-Paths .

Alternatively, you can also add error handling if you want to keep the configuration to No. See more about it here- https://help.zapier.com/hc/en-us/articles/22495436062605-Set-up-custom-error-handling. Hope it helps!

Thank you Sparsh. Is a path necessary ?


Sparsh from Automation Jinn
Forum|alt.badge.img+6

Hey ​@Gundi,

It’s not necessary if you don’t want to do any other action for Found scenario. Hope it helps! 


  • Author
  • Beginner
  • October 3, 2025

Hey ​@Gundi,

It’s not necessary if you don’t want to do any other action for Found scenario. Hope it helps! 

Merci. No, with found nothing should happen.