Question

SEMRush error: The app returned "projects: failed server request; is invalid"

  • 19 November 2023
  • 11 replies
  • 56 views

I am trying to have a submitted Hubspot form trigger a SEMrush site audit but I am getting this error:

Failed to create a site audit campaign in SEMrush

The app returned "projects: failed server request; is invalid".

Anyone know what might be wrong?


11 replies

Userlevel 7
Badge +14

Hi @ModeDigital 

Good question.

We would need to see screenshots with how your Zap steps are configured along with the encountered error to have enough context.

Thanks Troy! A screenshot covering this?

 

Userlevel 7
Badge +14

@ModeDigital 

The Project field may not accept certain characters like: @

Thanks Troy, I tried changing the Project Field to be the First Name from the Hubspot Form, as well as just manually inputting the text “Test” and still having the same problem.

Userlevel 7
Badge +14

@ModeDigital 

Can you post screenshots of the Domain field description more?

 

 

Userlevel 7
Badge +14

@ModeDigital 

Try using just the domain not a URL. (e.g. propertycomet.com.au)

 

Seems like a different error now:

 

Userlevel 7
Badge +14

@ModeDigital 

Can you post updated screenshots with how your Zap Step 2 is now configured?

 

Userlevel 7
Badge +14

@ModeDigital 

You may want to try reaching out to SEMRush Support for guidance about the error on their Zap app.

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