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Question

SEMRush error: The app returned "projects: failed server request; is invalid"

  • 19 November 2023
  • 11 replies
  • 52 views
M

I am trying to have a submitted Hubspot form trigger a SEMrush site audit but I am getting this error:

Failed to create a site audit campaign in SEMrush

The app returned "projects: failed server request; is invalid".

Anyone know what might be wrong?

11 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @ModeDigital 

Good question.

We would need to see screenshots with how your Zap steps are configured along with the encountered error to have enough context.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M

Thanks Troy! A screenshot covering this?

 

Troy Tessalone
Userlevel 7
Badge +14

@ModeDigital 

The Project field may not accept certain characters like: @

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M

Thanks Troy, I tried changing the Project Field to be the First Name from the Hubspot Form, as well as just manually inputting the text “Test” and still having the same problem.

Troy Tessalone
Userlevel 7
Badge +14

@ModeDigital 

Can you post screenshots of the Domain field description more?

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M

 

Troy Tessalone
Userlevel 7
Badge +14

@ModeDigital 

Try using just the domain not a URL. (e.g. propertycomet.com.au)

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M

Seems like a different error now:

 

Troy Tessalone
Userlevel 7
Badge +14

@ModeDigital 

Can you post updated screenshots with how your Zap Step 2 is now configured?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M

 

Troy Tessalone
Userlevel 7
Badge +14

@ModeDigital 

You may want to try reaching out to SEMRush Support for guidance about the error on their Zap app.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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