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Question

SEMRush error: The app returned "projects: failed server request; is invalid"

  • November 19, 2023
  • 11 replies
  • 82 views

I am trying to have a submitted Hubspot form trigger a SEMrush site audit but I am getting this error:

Failed to create a site audit campaign in SEMrush

The app returned "projects: failed server request; is invalid".

Anyone know what might be wrong?

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11 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 19, 2023

Hi @ModeDigital 

Good question.

We would need to see screenshots with how your Zap steps are configured along with the encountered error to have enough context.


  • Author
  • Beginner
  • November 19, 2023

Thanks Troy! A screenshot covering this?

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 19, 2023

@ModeDigital 

The Project field may not accept certain characters like: @


  • Author
  • Beginner
  • November 19, 2023

Thanks Troy, I tried changing the Project Field to be the First Name from the Hubspot Form, as well as just manually inputting the text “Test” and still having the same problem.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 20, 2023

@ModeDigital 

Can you post screenshots of the Domain field description more?

 


  • Author
  • Beginner
  • November 20, 2023

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 20, 2023

@ModeDigital 

Try using just the domain not a URL. (e.g. propertycomet.com.au)

 


  • Author
  • Beginner
  • November 20, 2023

Seems like a different error now:

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 20, 2023

@ModeDigital 

Can you post updated screenshots with how your Zap Step 2 is now configured?


  • Author
  • Beginner
  • November 20, 2023

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 20, 2023

@ModeDigital 

You may want to try reaching out to SEMRush Support for guidance about the error on their Zap app.