Skip to main content
Best answer

Search Unsuccessful in OneDrive


Forum|alt.badge.img

Two previously successful Zaps are now erroring out majority of time. These Zaps search for an excel file in OneDrive and then create a duplicate of it with new name. The zap is erroring out when searching for the file in OneDrive.

 

This OneDrive step hit an error

Halted Exception: Nothing could be found for the search.

 

This is odd because I’ve confirmed the file exists in that location, with that filename. I know this is true from a system standpoint because since receiving this error, I’ve had some successfully run. Does anyone know what could be causing this?

Best answer by ken.aBest answer by ken.a

Hi ​@FrankP and ​@Terrapin,

It looks like that’s an error we’ve been running into is a known bug. Our team is aware of the issue and is working on a fix. I've added your email address as another affected user. That does a few things:

  • Bring this to the attention of the integration developer
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

I appreciate your patience and understanding.

View original
Did this topic help you find an answer to your question?

6 replies

Forum|alt.badge.img+1
  • Beginner
  • 10 replies
  • January 13, 2025

I am having a similar issue with a previously working Zap that uploads to OneDrive all of a sudden (as of an hour ago) erroring out. My connection tests work outside of the Zap but now fail in the Zap. This was working a few hours ago. Help!!!!


JammerS
Forum|alt.badge.img+6
  • Zapier Staff
  • 2336 replies
  • January 14, 2025

Hi ​@FrankP and ​@Terrapin,

 

Welcome to the Community.

 

If Zapier can't find a file in OneDrive, ensure the file name and location in your Zap match precisely with the OneDrive file, check that the file is shared with the connected OneDrive account, and reconnect OneDrive to Zapier. Test the Zap after these steps, and if the issue persists, provide detailed information about your setup for further assistance. Obscure any sensitive information within the screenshot for security purposes.

 

Thank you.


Forum|alt.badge.img
  • Author
  • Beginner
  • 10 replies
  • January 15, 2025
JammerS wrote:

Hi ​@FrankP and ​@Terrapin,

 

Welcome to the Community.

 

If Zapier can't find a file in OneDrive, ensure the file name and location in your Zap match precisely with the OneDrive file, check that the file is shared with the connected OneDrive account, and reconnect OneDrive to Zapier. Test the Zap after these steps, and if the issue persists, provide detailed information about your setup for further assistance. Obscure any sensitive information within the screenshot for security purposes.

 

Thank you.

 

  1. Ensure the file name and location in your Zap match precisely with the OneDrive file - Confirmed
  2. Check that the file is shared with the connected OneDrive account - Confirmed
  3. Reconnect OneDrive to Zapier - Done, went into the zap and connected the account on the Set Up
  4. Test the Zap after these steps - Search still fails

 

Set Up

 

 

Configuration of Step

 

 

Result of Test

 

 

 

File in the location

 

 

 

The only thing I can find that points to potential problem is the Log below I took from a failed run of the above “Find” step.

 

 

Request Information

Method:

GET

URL/Path:

https://graph.microsoft.com/v1.0/me/drive/root:%2FProduction%20Reports:/search(q='Weekly%20Production%20Hours%20Report%20Template')

 

Expand 1 Headers

Params:

N/A

Duration (milliseconds):

41

Data:

null

Response Information

Status code:

401

 

Expand 10 Headers

URL/Path:

https://graph.microsoft.com/v1.0/me/drive/root:%2FProduction%20Reports:/search(q='Weekly%20Production%20Hours%20Report%20Template')

Content:

{ "error": { "code": "InvalidAuthenticationToken"

 


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6379 replies
  • Answer
  • January 16, 2025

Hi ​@FrankP and ​@Terrapin,

It looks like that’s an error we’ve been running into is a known bug. Our team is aware of the issue and is working on a fix. I've added your email address as another affected user. That does a few things:

  • Bring this to the attention of the integration developer
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

I appreciate your patience and understanding.


Forum|alt.badge.img
  • Author
  • Beginner
  • 10 replies
  • January 16, 2025

Please do more than add my email address- need extra attention on this.


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6379 replies
  • January 17, 2025

Hi ​@FrankP,

We understand that issues like this significantly affect your workflows, and we strive to resolve them as quickly as possible. 

However, I cannot provide an estimated timeframe for the resolution. There are various factors involved, making it difficult to predict exactly when the issue will be fixed.

What I can confirm is that the bug has been logged, and the relevant teams are aware of the situation. You will also be notified at this email address as soon as there is an update or the issue is resolved.

Thank you for your patience.