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Scrape-it.Cloud error: Authentication failed, the app returned "E_ROUTE_NOT_FOUND: Cannot GET:/user/me"

  • 10 May 2023
  • 3 replies

Userlevel 1

Hi there,

I received this error when connecting my Scrape-It.Cloud account with Zapier. The error appears after I entered the API key. It was okay before until my account was deemed expired and requiring me to reconnect the account. But this time, it doesn’t work.

Any help would be appreciated. Thanks.


Best answer by ken.a 10 May 2023, 16:55

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3 replies

Userlevel 7
Badge +6

Hi there @Christian_,

Welcome to the Community! 🎉

I’m so sorry for the trouble authenticating your Scrape-It.Cloud account with Zapier. Before we dig deeper into this, could you please try deleting your Scrape-It.Cloud account (if there are multiple connected accounts delete them as well), and try creating a new one.

Please keep us posted! 😊

Userlevel 1

Hi @ken.a, I tried your method and it do the wonder.

I just deleted my Scrape-It.Cloud account via and reconnect it again in the Zap. The issue no longer continue to exist.

Thanks for the help! 😀

Userlevel 7
Badge +6

Hi @Christian_,

You are most welcome. I’m glad I could help!

If you have any other questions, please don’t hesitate to post them in the Community. We’re always happy to help! 🤗