From the attached screenshot, you can see that our Salesforce connection is working properly, but the Configure tab is not showing any fields, despite this working fine in other Zaps. Are we doing something wrong?
We’ve tried refreshing the fields button, testing the connection multiple times (including setting up the whole Zap in an incognito window), and searching for the fields returns nothing.
Why we cannot see the Salesforce fields?
Best answer by Troy Tessalone
Hi
You need to select a Salesforce Object in order for the fields to appear for that Salesforce Object.
+14Hi
You need to select a Salesforce Object in order for the fields to appear for that Salesforce Object.
+6HI
Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.
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