I am having an issue with my first zap. When there is a new eventbrite event, I want to create a new campaign record in Salesforce. I am the sys admin in the Salesforce sandbox with the Marketing User checked on the user record. I can create a new campaign record in Salesforce without issue. I am populating all required fields using Zapier, it is just 3 fields that are needed. I am the user logged into Zapier. All help is appreciated.
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Hi
Good question.
This usually means that a Salesforce admin has restricted updates or insertions on that particular field(s) listed in the error message. You’ll need to contact your Salesforce admin to get the necessary permissions for the action.
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Help article from Salesforce: https://help.salesforce.com/s/articleView?id=000385619&type=1
To debug API Error 'insufficient access rights on cross-reference id'
There are six documented, specific examples of when this error can occur. They are detailed below, with possible cause/suggestions. However, the error may occur for a new, undocumented scenario also.
Scenario: When creating a record and attempting to assign it to a new user in the same call
Possible Cause: Create a record first, and in a separate call update the record with a new OwnerId.
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