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Question

Salesforce error: Could not create record of the "Account" object: Record Type ID value isn't valid for the user.

  • August 18, 2022
  • 2 replies
  • 243 views
C

Hey Everyone. We are having trouble transferring new contacts to/from MailerLite to/from SalesForce. There error code that I am receiving is: 

Failed to create a record in Salesforce

Could not create record of the "Account" object: Record Type ID: this ID value isn't valid for the user: 0124x000000LbNsAAK

Any recommendations?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • August 18, 2022

Hi @CLT Buyers 

Good question.

Please post screenshots with how your Zap steps are configured with the fields mapped in order for us to have proper context.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
jesse
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  • jesseArchitect
  • Architect
  • August 22, 2022

Hey @CLT Buyers just wanted to follow up here! In order for us to continue troubleshooting this with you, we’ll need to see a screenshot of how you have your Salesforce step configuring, being that that’s the step surfacing the error. Just remember to please blur our any personal info prior to uploading.

Looking forward to getting to the bottom of this with you!

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