Salesforce disconnects and gets an error: This auth is expired.

Hi @Pinky 

Good question.

Have you reviewed the available help articles for using Salesforce in Zaps?

https://zapier.com/apps/salesforce/help

@Pinky 

Since Salesforce has so many settings/permissions/options it can be a bit intricate to diagnose.

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

@Pinky 

Did you check these?

Error: "This connection to Salesforce appears to no longer be working"

If you run into this error this means your Salesforce account has exceeded the 5 connection app access limit. To resolve this, follow these steps:

1. Review your connected apps in Salesforce to make sure you have a token that you can use with Zapier.
2. Connect/reconnect your Salesforce account either within the Zap Editor or on your My Apps.

Error: “OAUTH_APP_BLOCKED"

A Salesforce admin for your organization has blocked the Zapier integration from your account. To unblock, an admin will need to do the following:

• Navigate to Setup > Manage Apps > Connect Apps OAuth Usage
• Look for the 'Zapier' Connected App
• If the "Action' button for the Zapier app says "Unblock", then this Connected App has been blocked.
• To unblock Zapier, click the "Unblock" button
• To proceed, review the dialog box that appears and click "OK"

Error: "TotalRequests Limit exceeded"

This error means the number of times Zapier is allowed to ask Salesforce for data has been exceeded for your connected account, as there are Salesforce API Request Limits.

There are 2 ways Salesforce limits requests to their API:
1. Requests within a 20-second period (called "concurrent" requests)
2. Total API requests within a 24-hour period

To resolve you have a couple of options:

• Upgrading to a Salesforce plan with more users and higher request limits will stop this error from occurring.
• If you have Zaps using the Updated Record Triggers, you can consider using the Updated Field on Record Trigger to scope down the number of updates your Zap triggers on.
• If you have Zaps using New/Updated Record Triggers, you can consider creating a Salesforce outbound message workflow and switching the Trigger to “New Outbound message”.

@Pinky

This might be your best best:

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

@Pinky

You can try searching other Zapier Community Topics:

https://community.zapier.com/search?q=salesforce%20essentials

@Pinky 

Only Zapier Support has access to the Zap app connection logs which might provide more clues as to why the connection keeps disconnecting automatically.