Hey Team! I just got done setting up my Zap for the first time. I used email parser with clicksend to send new clients a text message when they complete a form. The good news is that it appears to be working but I keep getting an email from zapeir telling me there is an error. It says “Required field "To" (to) is missing” but the to field is filled in properly??? Please help! It says this..
@Amedee! Happy to help here. This usually happens when there is old data caught in your Zap. Here’s what usually helps to resolve it:
Give that a go and let us know if it helps! You may also be able to replay your failed tasks in your Zap History after making the change as well. 🙂
Thank you Jesse. I did run through those steps but still getting this error sent to my email?
OK it's not fixed yet. The ZAP is working just fine but I keep getting an error message sent to my inbox? I ran through the steps that you mentioned above again. I actually made a complete new Zap and deleted the old one but the problem remains? Please help.
@Amedee - thanks for reaching out.
I double checked and it looks like you were able to open a ticket with my friends in support, which is perfect. I’ll include their advice below. If this doesn’t do the trick, I’d recommend continuing to follow up with the team in your ticket.
I hope this helps get you back on track!