I am trying to take recorded calls from Ring Central and save the audio file as a record in a one drive folder. The files are coming over, however they are coming over in a weird format that is not audio. Any idea what a 371Z file is or what I need to do to get the actual audio to save in OneDrive?
Hey there,
Hmm, I’m not 100% but it sounds like the files are being compressed into a zip file - likely due to size.
While it’s different apps, this is a similar question that may be helpful and talks about options for unzipping them:
Outside of that though I’m eager to hear if there’s another workaround or alternative ideas recommended by the community. 
Hi
I have used RingCentral trigger “New Call Recording” and I get the mp3 file without a problem. You probably are mapping the wrong field. Check the below screenshot for the correct field to map.
Hi
That is what I have mapped, but it’s coming over as a document, not an audio file.
Are you specifying any file extension in the next field? Try leaving the File Name empty?
That was it, thank you!
I did end up putting the file name back in, but added .mp3 to the end of the file name and still works. Thanks again!
Glad I can help 
Please mark it as Solution so others can benefit from it :)
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