Reconnecting Reddit account in Zapier fails despite successful attempts
I created web app in Reddit and successfully created connection in zappier. But when I try to create zap it tells me that connection is already expired and I must reconnect account.
Well, I can reconnect as many times I want. Reconnection is succesfull, but in zap it still keeps telling me that connection is expired. But when I press to test connection in connection manager it gives me an error, saying that test can’t be completed.
I’m quite confused because web app ID and secret are correct and connection is created.
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Hi all, just wanted to flag that I’ve been experiencing this too. Is this just a bug or an intentional limitation with Reddit’s API?
@SamB can you please add me to the list of affected users too? Thanks!
Sure thing @DennisWF! 🙂 I’ve added you to the bug report that we’re using to track folks affected by this so you’ll be notified once it’s resolved.
Reddit still seems to be flagging some accounts for commercial use of their API, but it’s still unclear as to whether that’s due to a bug with the Reddit app integration itself, use limitations for Reddit’s API or if it has more to do with the accounts that are attempting to use Reddit’s API via Zapier. I did wonder if that perhaps the connected Reddit account’s age and Karma might have something to do with it, but I couldn’t confirm that’s the case for certain.
Hey @SamB In case it could be an issue with the way the integration is written, do you know if the duration parameter is being set to “permanent” currently? I think if this parameter isn’t explicitly set as in the example below, the token automatically expires every hour. Source: https://next-auth.js.org/providers/reddit?utm_source=chatgpt.com
Thanks for sharing this info @DennisWF. I don’t have access to see exactly how it’s being set currently, but I’ll share this info with the team in case it helps. 🤗
Hi, I'm currently in the trial period with Zapier and I'm experiencing the same issue. However, I don’t encounter this problem when using the same web app with Make, like many other users.
Are you planning to resolve this bug soon? I see that people have been waiting for months. Otherwise, we may consider other alternatives tools.
Hey @SamB, any updates from the team on this? I have an amazing new workflow I can’t wait to show off, but I can’t actually use it yet because my connection keeps expiring 😂
Hey @SamB, any updates from the team on this? I have an amazing new workflow I can’t wait to show off, but I can’t actually use it yet because my connection keeps expiring 😂
@DennisWF I have the same 😅
@andgiord me right now, just waiting:
Hi there @andgiord and @DennisWF 👋
No updates at the moment but I can confirm that duration: "permanent" is already being used.
We’re continuing to investigate the issue @andgiord, and while I can’t give an estimate for when it will be sorted, you’ll definitely be notified once the bug report is marked as resolved.
Really appreciate everyone’s patience on this, I know this has been an ongoing issue for quite some time. If I receive any updates or find any potential workarounds in the meantime, I’ll be sure to share them here.