Best answer

Realeflow error: There was a problem with the data returned form this step!

  • 13 March 2024
  • 5 replies

Userlevel 1

I’m using Zapier to create a new contact in Realeflow from a Google spreadsheet. I’m getting this error:
Failed to create a contact in Realeflow

Not very detailed. I manually imported the test spreadsheet successfully.


Best answer by JojoREI 14 March 2024, 22:09

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5 replies

Userlevel 7
Badge +14

Hi @JojoREI 

For us to have more context, post screenshots with how the steps are outlined and configured, thanks.

Userlevel 1

Thanks for the response, please see the configuration and tests below. 

Spreadsheet Configuration
Spreadsheet Test
Realeflow Configuration
Realeflow Test


Userlevel 7
Badge +14


Can you post screenshots of the Zap Step 2 in EDIT mode so we can see the field types and field descriptions.

NOTE: You may want to try testing with real data instead of dummy data as that may not pass field validations.

Userlevel 1

OMGosh! I think I found the error!
My test data had hyphens in some of the phone numbers. I noticed that Zapier was looking for 10 digit numbers without hyphens. Once I removed those, the test worked.

Thanks to everyone for your speedy rush to my aid!

Userlevel 7
Badge +6

That’s an amazing news @JojoREI! We’re glad to hear that you found the issue here!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗