About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Pushed Message from Slack not triggering Zap.

  • 1 May 2023
  • 8 replies
  • 189 views
Lucas C.
Userlevel 1

My org has about two-dozen zaps triggered by pushing messages from Slack.
This last Friday, each and every one of them stopped working.

The “Push to Zapier” function seems to work in slack - clicking it summons the expected dialog, and clicking Push pops up the expected “Message sent, We’re running your Zap now” private message. However, none of the connected Zaps that use the pushed message trigger actually receive this pushed message, and none have any log data from after 4/27/2023.

I have reinstalled the integration on the relevant Slack channels, reconnected my account on my version of the Zap in question, and pushed innumerable test messages. Testing only retrieves the generic “David@zapier.com” message rather than ones that are actually pushed.

icon

Best answer by SamB 3 May 2023, 15:53

View original

8 replies

MohSwellam
Userlevel 7
Badge +8

Hi @Lucas C. 

 

In such cases you might wanna open a ticket with Zapier Support here

https://zapier.com/app/get-help

Founder of GeekyAir.com
p3ob7o
Userlevel 1

The same exact thing happened to my Zaps, the last run is also recorded last Friday

Z

I’m having the same issue. It feels like something was broken at the end of April…..

ken.a
Userlevel 7
Badge +6

Hi there @p3ob7o, @ZapIntegration123,

Before we dig deeper into this, could you please confirm if the connected Slack account is the one that is pushing the message? Since the “New Pushed Message” trigger only works for the Slack account that is connected to the Zap. This is described in this Community post here: 

Thanks! 😊

NewsNerd
Userlevel 1

Same issue here.

p3ob7o
Userlevel 1

Yes, I triple checked, the Slack account is the one I use the push message on.

CraigXT

Same problem for me.

Both the “New Pushed Message” and “New Saved Message” triggers in Slack stopped working a few days ago

SamB
Rank
Userlevel 7
Badge +11

Hi there folks! 👋
 

I did some digging on this end and saw that @Lucas C. reached out to our Support team about this. They were added to a bug report for this issue where Zaps using the “New Pushed Message” (Slack) trigger stopped triggering around April 28th.

Sorry for any hassle that may have caused. The good news is that bug report was closed today so any Zaps affected by that issue should now be triggering again. Yay! 😁🎉

Reply


Terms & Conditions