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Question

Purchased WooCommerce Zapier but account still shows as "free".

W
Userlevel 1
Badge

Today I bought WooCommerce Zapier × 1 but my zapier account is still considered as “free”. However, it is now connected properly. I tried to find an answer everywhere… I see no place where to change my status, indicating a serial number or other. Do you have an idea ? Thank you !

14 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Writer 

Help article about using WooCommerce in Zaps: https://help.zapier.com/hc/en-us/articles/8495989524621-How-to-Get-Started-with-WooCommerce-on-Zapier

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
W
Userlevel 1
Badge

Yes, Troy, all this is done. But… still “free” account.

W
Userlevel 1
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W
Userlevel 1
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Troy Tessalone
Userlevel 7
Badge +14

@Writer 

Your Zapier plan is separate from the WooCommerce Zapier extension.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
W
Userlevel 1
Badge

I wish it would be but… no.

 

W
Userlevel 1
Badge

Zapier and my WP with installed Zapier extension are connected. Otherwise I could not create a zap.

Troy Tessalone
Userlevel 7
Badge +14

@Writer 

Post screenshots with how your Zap steps are outlined and configured in EDIT mode to give us more context if you are still having issues.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
om4csaba
Userlevel 1

Please visit the official documentation here (https://docs.om4.io/woocommerce-zapier/) of the WooCommerce Zapier plugin. It may contain information that you are looking for.

W
Userlevel 1
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W
Userlevel 1
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Please visit the official documentation here (https://docs.om4.io/woocommerce-zapier/) of the WooCommerce Zapier plugin. It may contain information that you are looking for.

Thank you, but I have already checked all documentation. Including this:

 

Troy Tessalone
Userlevel 7
Badge +14

@Writer 

You have a multi-step Zap. (3+ steps)

To turn a multi-step Zap ON, you need a Zapier paid plan.

Zapier plans/pricing/features: https://zapier.com/app/pricing?blockRedirectToPlanbuilder=true

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J
Userlevel 1
Badge

Hi there Rémy,

Your WooCommerce store (by default) does not allow communication with Zapier, and it doesn't allow Zapier to communicate with your store.

Purchasing the WooCommerce Zapier extension/plugin (for a yearly fee paid to Woo.com) then allows Zapier that to occur. Once the extension is purchased and installed, the **WooCommerce** app on Zapier.com will then work.

In order to use the Zapier.com service itself (log in and create Zaps/automations), you need a Zapier.com account.

Zapier.com accounts can be free or paid.  Please see https://zapier.com/pricing for Zapier.com pricing information.

If you need Zapier.com paid features (such as multi-step Zaps), then you will need a paid Zapier.com plan (rather than a free Zapier.com plan).

I hope that helps clarify things.

All the best,

James
OM4 Software
Creators of WooCommerce Zapier

W
Userlevel 1
Badge

Thanks to all. I go now on the following ticket.

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