Purchased WooCommerce Zapier but account still shows as "free".

Hi @Writer 

Help article about using WooCommerce in Zaps: https://help.zapier.com/hc/en-us/articles/8495989524621-How-to-Get-Started-with-WooCommerce-on-Zapier

Yes, Troy, all this is done. But… still “free” account.

@Writer 

Your Zapier plan is separate from the WooCommerce Zapier extension.

I wish it would be but… no.

Zapier and my WP with installed Zapier extension are connected. Otherwise I could not create a zap.

@Writer 

Post screenshots with how your Zap steps are outlined and configured in EDIT mode to give us more context if you are still having issues.

Please visit the official documentation here (https://docs.om4.io/woocommerce-zapier/) of the WooCommerce Zapier plugin. It may contain information that you are looking for.

Thank you, but I have already checked all documentation. Including this:

@Writer 

You have a multi-step Zap. (3+ steps)

To turn a multi-step Zap ON, you need a Zapier paid plan.

Zapier plans/pricing/features: https://zapier.com/app/pricing?blockRedirectToPlanbuilder=true

Hi there Rémy,

Your WooCommerce store (by default) does not allow communication with Zapier, and it doesn't allow Zapier to communicate with your store.

Purchasing the WooCommerce Zapier extension/plugin (for a yearly fee paid to Woo.com) then allows Zapier that to occur. Once the extension is purchased and installed, the **WooCommerce** app on Zapier.com will then work.

In order to use the Zapier.com service itself (log in and create Zaps/automations), you need a Zapier.com account.

Zapier.com accounts can be free or paid.  Please see https://zapier.com/pricing for Zapier.com pricing information.

If you need Zapier.com paid features (such as multi-step Zaps), then you will need a paid Zapier.com plan (rather than a free Zapier.com plan).

I hope that helps clarify things.

All the best,

James
OM4 Software
Creators of WooCommerce Zapier

Thanks to all. I go now on the following ticket.