We are sending new Stripe charges as purchase events in Facebook conversions. However, when a new Stripe charge occurs, it shows as successfully triggered in Zapier and sent to Facebook but is not being reflected as a purchase in ads manager. Can we please get help why purchases are not being attributed/reflected in our ads manager despite Stripe charges being sent successfully via Zapier?
Purchase Event in Facebook From Stripe Not Reflected In Ads Manager
Userlevel 7
+14
- Certified Zapier Expert
- 27637 replies
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29 May 2024
Hi
To help us have more context, can you post screenshots showing how your Zap steps are configured in EDIT mode so we can see the field types/descriptions.
The field descriptions can sometimes provide guidance.
Also, post screenshots from the Zap Runs DATA IN/OUT for a specific example: https://zapier.com/app/history/
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