We are sending new Stripe charges as purchase events in Facebook conversions. However, when a new Stripe charge occurs, it shows as successfully triggered in Zapier and sent to Facebook but is not being reflected as a purchase in ads manager. Can we please get help why purchases are not being attributed/reflected in our ads manager despite Stripe charges being sent successfully via Zapier?
Question
Purchase Event in Facebook From Stripe Not Reflected In Ads Manager
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Orchestrator & Solution Partner
Hi
To help us have more context, can you post screenshots showing how your Zap steps are configured in EDIT mode so we can see the field types/descriptions.
The field descriptions can sometimes provide guidance.
Also, post screenshots from the Zap Runs DATA IN/OUT for a specific example: https://zapier.com/app/history/
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.