Hey anyone. I’m trying an automation to receive a whatsapp notification each time a response is made on my website. It worked a couple times and then I stopped receving WhatsApp notifications whatsoever.
Anyone facing the same issue?
Hey anyone. I’m trying an automation to receive a whatsapp notification each time a response is made on my website. It worked a couple times and then I stopped receving WhatsApp notifications whatsoever.
Anyone facing the same issue?
Hi
Check your Zap Runs history details to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/
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Messages are marked as sent but I never receive them
Things to check:
Does this only work with business accounts? My Zapiers show success and the history looks fine, but nothing is arriving on WhatsApp.
I tried with a business account and with a personal account. Both the same results: the tests work fine but when activating the zap nothing arrives to any account and success history is shown as well.
Help link that includes country restrictions: https://developers.facebook.com/docs/whatsapp/cloud-api/support#country-restrictions
You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help
The worst part is that Zapier sent me an email saying, 'You're almost out of tasks,' but I haven't received any tasks!
Zap Run actions that are successful count as Tasks.
But, delivery of the message could be a separate issue outside of the Zap step performing the action.
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