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Problem with Slack user dropdown selection

  • September 13, 2024
  • 3 replies
  • 100 views

Hi

I’m trying to invite people to new channels via action “Invite User to Channel” but for some reason I don’t see certain person(owner of the Slack community). What’s the issue? 

Thanks!
 

Best answer by SamB

Hi @BenjaminCreativePropeller, welcome to the Community! 👋

Hmm, that’s strange. Are you able to find them with a Find User (Slack) action?

Just wondering if you could use that search action to find the user’s Slack ID, then in the User field on that Invite User To Channel action, choose the custom value option to select the their Slack ID and ensure the correct user is invited.

Can you give that a try and let me know how you get on? 

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3 replies

SamB
Community Manager
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  • Community Manager
  • Answer
  • September 13, 2024

Hi @BenjaminCreativePropeller, welcome to the Community! 👋

Hmm, that’s strange. Are you able to find them with a Find User (Slack) action?

Just wondering if you could use that search action to find the user’s Slack ID, then in the User field on that Invite User To Channel action, choose the custom value option to select the their Slack ID and ensure the correct user is invited.

Can you give that a try and let me know how you get on? 


Yea, if I put “Find User by Name” before “Invite User” action then it works.

Thanks for help!


ken.a
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  • Zapier Staff
  • September 16, 2024

That’s awesome @BenjaminCreativePropeller! Glad to hear that Sam’s suggestion pointed you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help!