Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hello !

I searched through other topics but did not find any answer to the problem I am facing.

I try to use a Wordpress trigger that would trigger when a post is updated. The connection with Wordpress works perfectly:

But whenever I try to test the trigger, I get the following error:

Furthermore, this error only happens when I select specific `post_type`. For some other `post_type`, everything works. Here are the settings for which it does not work:

 

Of course, the plugin Zapier is installed and active on my WordPress. Do you have any idea where the issue might come from ? Could this be a conflict with other plugins I have active on my wordpress? I am using plugin WooCommerce of WordPress (This is what generates the posts).

 

Thanks !

Hi there @moba-tech,

Welcome to the Community! 🎉

I'm sorry to hear about the troubles with your Zap.

Before we dive deeper, could you please confirm if the “shop_order” post type a custom post type? 

Also, are there any new plugins recently installed on your website? There have been instances of some plugins, especially security plugins causing some problems. I'll list a few below.

  • Jetpack
  • Wordfence Security,
  • iThemes Security, WP Rocket, JWT Auth, WP-SpamShield
  • WP Content Copy Protection & No Right Click
  • Limit Login Attempts Reloaded
  • SiteGuard WP Plugin
  • IP Geo Block
  • WPS Hide Login
  • reCaptcha by BestWebSoft
  • Profile Builder.
  • Yoast SEO

You can find some other troubleshooting steps for connecting to WordPress here: https://zapier.com/help/doc/common-problems-wordpress

Please keep me posted! 😊

Reply


Terms & Conditions