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Best answer

Podio no matches are found - When doing Find items why is it going in error and not continue the process

  • August 3, 2020
  • 1 reply
  • 105 views
M

Hi I am trying to Find items on Seller Leads in Podio.
When a item is found the process working fine. 

The problem is when not matches are found. The Zapier process fails. If it is not a system failure why would it stop. I want it to continue processing to handle missing records. 

Could someone help with this please.

Best answer by steph.n

Hi there @mpg2199 - Thank you for your question! The Zap cannot continue on without data to process. Once a match is not found, the Zap stops. If you wish it have different paths, consider trying out Paths by Zapier to see if you can build the Zap to handle different outcomes. Read here for more information: https://zapier.com/apps/paths/integrations#triggers-and-actions

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    steph.n
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    • steph.nBuilder
    • Builder
    • Answer
    • August 11, 2020

    Hi there @mpg2199 - Thank you for your question! The Zap cannot continue on without data to process. Once a match is not found, the Zap stops. If you wish it have different paths, consider trying out Paths by Zapier to see if you can build the Zap to handle different outcomes. Read here for more information: https://zapier.com/apps/paths/integrations#triggers-and-actions

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