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Podio no matches are found - When doing Find items why is it going in error and not continue the process

  • 3 August 2020
  • 1 reply

Userlevel 1

Hi I am trying to Find items on Seller Leads in Podio.
When a item is found the process working fine. 

The problem is when not matches are found. The Zapier process fails. If it is not a system failure why would it stop. I want it to continue processing to handle missing records. 

Could someone help with this please.


Best answer by steph.n 11 August 2020, 07:49

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Hi there @mpg2199 - Thank you for your question! The Zap cannot continue on without data to process. Once a match is not found, the Zap stops. If you wish it have different paths, consider trying out Paths by Zapier to see if you can build the Zap to handle different outcomes. Read here for more information: