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Answer

Ploomes is not creating the lead, only "data in" is displayed with no "data out"

  • September 27, 2024
  • 2 replies
  • 21 views
J

When I input all the information in the step, it asks to run a test. However, when the test is performed, no data output is generated for me to link to a future contact.

The API connection is working (I've already tested it).
The fields that weren't filled in are optional (I've already tested it).

 

 

Best answer by João Hermans

I found out that the lead entity in Ploomes no longer exists, meaning there is no data output.

Thank you

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    2 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • September 27, 2024

    Hi @João Hermans 

    Things to try:

    1. Click the Retest Step button
    2. Refresh the Zap Editor page
    3. Turn your Zap ON, then test live, and check your Zap Runs history: https://zapier.com/app/history/

     

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    J
    • João Hermans
    • Author
    • New
    • Answer
    • September 27, 2024

    I found out that the lead entity in Ploomes no longer exists, meaning there is no data output.

    Thank you

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