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Question

PipeDrive -> Asana Integration: issue when creating new deals

  • September 18, 2025
  • 2 replies
  • 25 views
S

I am working on the integration between these two platforms. What I would like to do is to have an integration that allow our team to work on deals in both Asana and/or PipeDrive in a way that both platforms are always up to date. 

An issue that I am finding is when creating a zap for create new deals/tasks when we have a lead. 

This video explain the issue in more details: 

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Can you help?

This post has been edited by a moderator to remove loom video containing personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • 9723 replies
  • September 18, 2025

Hi ​@Simone Pardini 👋

Thanks for taking the time to put together that video, unfortunately we had to remove it as it showed the Zap IDs and contained PII (personally identifiable information). From what you explained in the video though it seems that you’re running into a Zap loop as you’re trying to do a two-way sync between Pipedrive and Asana, which isn’t officially supported. However, it’s not impossible to achieve, you’d just need to implement a way of checking whether a deal/task has already been added by a Zap. 

This can be done by searching for the deal/task to see if it already exists and use a filter to stop the Zap from proceeding if it does.

Alternatively, you could use a filter to check for a unique value. You can learn more about that here: How to avoid a Zap loop.

Hope that helps. If you run into any issues setting that up or have any questions, just let me know! 🙂

Sparsh from Automation Jinn
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Hey ​@Simone Pardini,

You can create a unique Id and filter by it to do a two way sync and avoid infinite loop. I think you should approach it like this to avoid being stuck in a loop-

  • For Asana to Pipedrive sync- Only run the Zap if the unique filter is not Pipedrive → Asana. Update the unique record in Pipedrive as Asana → Pipedrive.
  • For Pipedrive to Asana sync- Only run the Zap if the unique filter is not Asana → Pipedrive. Update the unique record in Asana as Pipedrive → Asana

You can use any unique id depending on need so it can also be AP for Asana → Pipedrive and PA for Pipedrive → Asana. Hope it helps!

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
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