Question

Personio error: File name extension isn't valid. Allowed extensions include pdf, docx, doc, jpg, zip, and more.

  • 21 September 2023
  • 5 replies
  • 72 views

What is wrong that the upload of the file always shows me an error?

 

 


5 replies

Userlevel 7
Badge +14

Hi @CJ9000 

Good question.

What type of file are you trying to upload?

 

The users should have the possibility to upload pdfs

Userlevel 7
Badge +14

@CJ9000 

What file format are you testing with?

 

Error says PDF file formats are accepted.

 

@CJ9000

What file format are you testing with?

 

Error says PDF file formats are accepted.

 

Hey, 

I’m experiencing the same issue. As seen in the first screenshot attached, under “File” I selected a link to a pdf. The link ends in .pdf. Then, under “Desired file name”, I selected a file name that ends in .pdf also. Still I get an error message. What’s wrong? Perhaps I’m selecting the wrong items? The third screenshot shows that I have several items that are relevant to the file I want to be transferred to Personio (the ones that are not fully displayed all end in .pdf). I did try selecting different ones but I just kept getting the same or another error message.

Any help would be much appreciated!

Userlevel 7
Badge +14

Hi @iripanda 

Please post your own topic with the screenshots so it gets proper attention, thanks.

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