I am trying to create a simple automation between Kartra and Passio.io.
When a customer buys a (digital) product in Kartra, automaticaly an order is created in Passion.io (an app with contents) and an email with a temporary password and instructions is sent to the customer.
But I get an error stating: Failed to create an order in Passion.io (The app returned “Validation failed: E-Mail is invalid.”)
I use the same email to sign in into Kartra, Passion.io and Zapier. All connections are green check-marked.
The only problem is the last step: a test to created an order in Passion.io
I don’t know how to solve this issue. Any help would be greatly appreciated.
Thank you!
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/c16409d9-f19c-4d5e-9caf-019e62565121.png)