Setting up Zapier to add a Prospect in Pardot.
Receive the following error message:
An error occurred while searching for (or creating) a prospect.
Pardot ran into an error: Business Unit specified in Pardot-Business-Unit-Id header not found or inactive.. Error code: 201
I see this has been asked before, but there is no resolution in the ticket:
+14
Hi
Please post screenshots with how your Zap step is configured along with the returned error, thanks.
Hi
Here’s the error:
Backing up to step one - here’s the account:
And finally, here’s all the detail in Choose account:
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+14
The error makes it seems like there is an expected field for Business Unit that is either blank or have an invalid value, altho I wasn’t able to see a field for Business Unit.
Custom fields using Radio Button, Checkbox, Dropdown or Multi-Select type are not supported by Pardot’s API, so they are not available in Pardot actions at this time.
Might be best to open a ticket with Zapier Support here for additional help: https://zapier.com/app/get-help
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