Hey ​@WaveMax,

Try using Filter action in Zapier to filter for specific calendars. See more about it here- https://help.zapier.com/hc/en-us/articles/8496276332557-Add-conditions-to-Zaps-with-filters

 

Hope it helps!

okay but where are you supposed to get the calendar ID.  
There is no calendar ID in the response or the calendar name​@Sparsh from Automation Jinn 

Hi ​@WaveMax 

Some options to explore:

• Add a Zap step to find the calendar event to by ID to see if that returns the Calendar to then filter by
• Search for the event on a known calendar
  • if found, then you know it’s related to that Calendar
  • if not found, then you know it’s not related to that Calendar
• Include a data point in the Event Title or Description to indicate the calendar, then filter by that

The logic is still wrong and won’t work
The cancelled event will only reads the primary calendar

so if an event is cancelled outside your calendar or shared calendar, it will not trigger any action (the trigger is cancelled event of primary calendar since you cannot select the calendar)
so using find calendar is pointless since what we want to track is the event cancelled of a particular shared calendar

​@Troy Tessalone 
​@Sparsh from Automation Jinn 

​@KingJef 

Did you try this suggested approach?

• Include a data point in the Event Title or Description to indicate the calendar, then filter by that

Yes, remember that the outlook cancelled trigger only triggers  the primary calendar  not the shared calendar
so if Calendar B(shared)cancelled an event how will you trigger Find Calendar  if it only supports Calendar A is cancelled

​@Troy Tessalone 
​@Sparsh from Automation Jinn 

​@KingJef 

Have you tried connecting the Outlook accounts that own each Calendar instead of trying to rely on shared Calendars?
e.g. Outlook account A owns Calendar X
e.g. Outlook account B owns Calendar Y

2 Zaps can then be configured to trigger from each Calendar.

​@Troy Tessalone  that can be done but that's not the point the reason we used shared calendar is not to do that,  one account cleaner make it easier for integration. Let say we have 100 shared calendar, then we have to connect all of them. Did that make sense ?
 

​@KingJef

You can try opening a ticket with Zapier Support to see if they can offer any guidance or clarify if that’s a limitation of that Outlook trigger: https://zapier.com/app/get-help

​@KingJef  Thank you for joining the discussion! You’re absolutely right, there’s nothing more to add on that front. Cancellation simply doesn’t work natively. For my solution, I resolved the issue by using the Updated Calendar trigger, followed by a Filter, and then an update to the CRM.

Thanks so much for sharing how you solved this ​@WaveMax! 🤗 

I looked into it and it seems the Updated Calendar Event trigger is a polling trigger rather than an instant (webhook-based) trigger. Unlike the Cancelled Calendar Event trigger which is an instant trigger. With webhook subscriptions (used by instant triggers) it seems Microsoft doesn’t allow subscriptions to change notifications on items in shared or delegated folders. So that’s potentially why the Cancelled Calendar Event trigger only fires for events on the main calendar of the connected account and you can’t select other accounts.

I’d suggest reaching out to our Support team to put in a feature request to get a polling trigger version of the Cancelled Calendar Event trigger added that would be able to allow you to limit it to trigger from certain calendars only. In the meantime, hopefully WaveMax’s approach will work for you as well ​@KingJef. 🤞