Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi,

 

I’ve set up a Zap to send an email (from outlook) when an Acuity scheduling appointment is made.

The Zap works and it will send the email but when received it looks like it is coming from a funky email address



This appears to be because that is what ‘organizer email’ is logged as. Needless to say though, that is not my email address and not what I want clients to see as it looks pretty dodgy. 

 

Is there a way that I can make it so that these emails will be received from the proper email address?

Hi ​@jakeom86 

Help us have more info by posting screenshots showing how your Zap steps are outlined and configured in EDIT mode so we can see the app accounts being used and the field mappings/selections.

Hi ​@jakeom86,

 

Welcome to the Community. 

 

To change the "From" email address in your Zap's "Send Email" action with Outlook, go to the action step and find the "From" field. Please enter the desired email address, ensuring it's the same or a verified alias of your Outlook account to comply with security rules. Test the Zap to confirm functionality. If issues persist, consider using a different email service that offers more flexibility with the "From" address, and send us a screenshot of your Zap so we can troubleshoot further.

Let us know if you have any other inquiries. Thank you.

Reply


Terms & Conditions