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Hi, I am currently trying to create a zap that takes my order confirmation from Under Armour and converts the items purchased into rows on my Google sheet. I chose a larger order of 7 item to format on parser.zapier.com and got it to work perfectly. But then I tried sending a confirmation email with only 2 items ordered and it still created 7 rows on the sheet and weren’t filled in correctly like the first one was. If anyone could provide some help that would be great

Hi @Quintonschult 

Good question.

The free Parser by Zapier is not reliable, the email templates being parsed have to be very specific and consistent.

Try using a more robust email parser such as Mailparser: https://zapier.com/apps/mailparser/integrations#triggers-and-actions

 

Code steps can also be used to create a custom email parser.

You can also try training OpenAI to parse and prep the email data: https://zapier.com/apps/openai/integrations#triggers-and-actions

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