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Question

Nutshell integration not showing correct sources in Zapier

  • November 21, 2025
  • 4 replies
  • 19 views
C

Hi, I am using the Nutshell integration. There is a sources field, but the Nutshell zap is not listing the correct ones we have in our account. See screenshots below.

I wanted to ask if this is a possible bug with the Nutshell zap? Thank you!

Sources in Zapier pulling from Nutshell

Some of the sources in Nutshell account which do not appear in Zapier when searching.




 

This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • November 21, 2025

Hi ​@ceg2025 

Check that you have the correct Nutshell app account connected to Zapier: https://zapier.com/app/assets/connections/apps

Check that you have the correct Nutshell app account selected for the Zap step in the SETUP tab.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
C
  • ceg2025Beginner
  • Author
  • Beginner
  • November 21, 2025

Hi ​@ceg2025 

Check that you have the correct Nutshell app account connected to Zapier: https://zapier.com/app/assets/connections/apps

Check that you have the correct Nutshell app account selected for the Zap step in the SETUP tab.

 Hi Troy, yes, I have already checked and I am using the correct Nutshell account and the issue persists. 

Thank you,

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • November 21, 2025

​@ceg2025 

What Nutshell Zap action are you trying to use? (can’t tell from your screenshot)

 

Try reaching out to Nutshell Support for help with their Zap app integration.

 

If you know the internal ID for the Nutshell Lead Source, then you can try to map that numeric value and test.

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
C
  • ceg2025Beginner
  • Author
  • Beginner
  • November 24, 2025

​@ceg2025 

What Nutshell Zap action are you trying to use? (can’t tell from your screenshot)

 

Try reaching out to Nutshell Support for help with their Zap app integration.

 

If you know the internal ID for the Nutshell Lead Source, then you can try to map that numeric value and test.

 

 

Create a Lead. Will reach out to Nutshell. Thanks!

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