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Question

Notification Error: Clients Not Receiving Alerts in Zap


 

At the moment this is my map, but I do know what happen, my clients does not receive the notification, or...Is the notification that I receive is only for the person who put the number in the zap?

 

I feel lost..

 

If someone could help me, I’ll really appreciate.

 

BTW, someone knows where I can learn more about automation? :( 

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5 replies

Troy Tessalone
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Hi @Renata 

We would need to see more screenshots with how your 2 Zap steps are configured to have context.


  • Author
  • Beginner
  • 4 replies
  • January 4, 2024

This is my zap


Troy Tessalone
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@Renata 

Can you please post screenshots with how your impacted Zap steps are configured in the ‘Action’ section?


  • Author
  • Beginner
  • 4 replies
  • January 10, 2024

yeah sure.

I don’t know if is this that you need it

 

 

I’ll atach other screenshot with my zap draft

 


Troy Tessalone
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@Renata 

Help article about the WhatsApp Notifications Zap app: https://help.zapier.com/hc/en-us/articles/19805639844621-Send-messages-in-Zaps-using-WhatsApp

 

You can use WhatsApp Notifications in your Zaps to send yourself WhatsApp messages to your WhatsApp account. 

Messages are limited to prefilled templates for:

  • New Lead
  • New Message 
  • Payment Confirmation
  • New Order
  • Shipping Confirmation
  • Calendar Reminder