It’s connected right it would seem. Both accounts logged in. No contact is showing up in Follow Up Boss. Who can help?
Question
NOT WORKING - Airtable to Follow Up Boss add contact
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+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
Please post detailed screenshots with how your Zap steps are configured in order for us to have clarity and context, thanks.
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The lead gen company helped with the airtable side and i just connected the stuff on the FUB side. I have green checkmarks all across the board but no contact has shown up in FUB.
Here are the 2 screenshots that show. the basic setup…
+14- Zapier Orchestrator & Solution Partner
Zaps work while turned ON for new data going forward.
Have you tested since turning the Zap ON?
If you have, check your Zap Runs to help you troubleshoot. (check for successes or errors)
The Airtable Zap triggers are scheduled, which mean it can take from 1-15 minutes for those to fire depending on your Zapier plan.
Thx for staying with me on this.
A few hrs ago, the test didn’t result in a contact but I wen’t ahead and turned on the zap anyway and did the thing where it pulls in the old records… still nothing. I even got an email saying this initial “pull the past” run was successful but no contact in FUB.
Just manually ran it again.. will check back in a while.
+14- Zapier Orchestrator & Solution Partner
The Airtable Zap trigger will only fire when there is a new record in this View.
+14- Zapier Orchestrator & Solution Partner
Did you confirm the test record was in the Airtable View that is used as part of the Zap trigger conditions?
Did you check your Zap Runs to help you troubleshoot? (check for successes or errors)
Consider hiring a Zapier Expert to help: https://zapier.com/experts
+8- Zapier Staff
Hi
Did you ever figure this out? I am having the same exact problem. The Zap Runs is showing that it was successful but when I open Follow Up Boss I can’t find the contact.
+14- Zapier Orchestrator & Solution Partner
Check the Zap Run to see the DATA OUT from FUB which should show the Contact ID that you can use to locate the Contact in FUB via the URL.
+6- Zapier Staff
Hi
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
We're looking forward to your response.
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