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Question

No contacts in Sendinblue even though I have new prospects in Facebook Leads Ads.

  • July 10, 2022
  • 2 replies
  • 46 views
B
Hello, I am looking to receive my facebook leads by creating a contact on sendinblue. I configured Zapier that I linked to my Facebook forms I test and it created me a "test" contact on sendinblue. Now I'm starting the process, and I have no contacts created on Sendinblue while I have new prospects on Facebook, do you have any ideas where the problem could be?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 11, 2022

Hi @Baptiste 

Good question.

Have you reviewed the available help articles for using FB Lead Ads in Zaps? https://zapier.com/apps/facebook-lead-ads/help

Check your Zap Runs for errors: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
jesse
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  • jesseArchitect
  • Architect
  • July 13, 2022

Hey @Baptiste! Were you able to check out the help article Troy sent along? Is anything coming across to your Zap History? If not, a screenshot of how you have your action template configured for each step is going to be the best next step in helping us troubleshoot this one for you. Let us know!

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