No contacts in Sendinblue even though I have new prospects in Facebook Leads Ads.

Hello, I am looking to receive my facebook leads by creating a contact on sendinblue. I configured Zapier that I linked to my Facebook forms I test and it created me a "test" contact on sendinblue. Now I'm starting the process, and I have no contacts created on Sendinblue while I have new prospects on Facebook, do you have any ideas where the problem could be?

2 replies

Userlevel 7
Badge +14

Hi @Baptiste 

Good question.

Have you reviewed the available help articles for using FB Lead Ads in Zaps?

Check your Zap Runs for errors:

Userlevel 7
Badge +9

Hey @Baptiste! Were you able to check out the help article Troy sent along? Is anything coming across to your Zap History? If not, a screenshot of how you have your action template configured for each step is going to be the best next step in helping us troubleshoot this one for you. Let us know!