Hi @Gerir Saí
Just wanted to see how you got on with the webhook workaround Troy shared here?
Let us know if you’re stuck at all on setting that up and we’ll be happy to lend a hand!
@SamB We are facing this same scenario, however, the workaround @Troy Tessalone proposed, is a catch 22 for our use case!
Unfortunately, the Wix platform does not reliably send webhooks in our experience. That’s a significant issue to the point we are considering migration from their platform as this issue is impacting the top of our sales funnel, so everything down stream is impacted! After numerous Wix support tickets the issue is still not resolved.
As a workaround we are hoping to use Zapier to essentially mimic what Wix should be doing by listening for when “Wix Forms” are submitted (the trigger in Step 1) and then consistently sending “Webhooks by Zapier” (the action in Step 2) to relay the form data in our endpoint.
However, I don’t see any of our Wix (newer style) forms listed either in our Zap.
We do however receive the Wix emails consistently, so perhaps we could use a Zap to parse the email contents and assemble a JSON payload to send in a webhook. That’s just unnecessarily complex as we essentially can get the form data as JSON, but would instead be transforming it to email, they transform it from email text back JSON.
I don’t want to hijack @Gerir Saí thread … lemme know if it makes sense to discuss this via another channel!
I suppose the question comes down to whether Zapier will support newer Wix Forms as triggering event?
Hi @Gerir Saí and @orphanedrecord,
I did some digging into this, and it seems like the issue you’re running into where the new forms not available to select in the Zap is a known bug in the Wix app. Our team is aware of the issue and we're working with Wix on a fix. I've added your email address as another affected user. That does a few things:
- Bring this to the attention of the integration developers
- Help track and prioritize fixes
- Allows us to notify you via email if/when this is fixed
Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.
I appreciate your patience and understanding.
Also needing an update on this bug @ken.a is there any updates on ETA?
Best,
Reagan
Hi @renger,
We sincerely apologize, but we can't provide any ETA for this since all requests are being forwarded to the App developers, and they will give us an update once it is completed or any development with the request. Hence, I added you to the list of affected members.
My workaround was to connect Wix to Google Sheets in Wix Automations, then Google Sheets to wherever I need to go in Zapier. That works for now.
That’s great, @sheffiejean! Thank you for sharing a workaround. The Community appreciates it!
If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help!