Question

New Spreadsheet Row (Team Drive) in Google Sheets Not Working as Expected

  • 1 February 2024
  • 3 replies
  • 35 views

Userlevel 1
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Hello - I’m trying to use the “New Spreadsheet Row (Team Drive) in Google Sheets” trigger whenever a form is filled out and there’s a new row at the bottom of the spreadsheet. I first used the “New Spreadsheet Row” trigger, but updated it to the Team Drive due to an error I was receiving (Step 1 doesn’t work with either trigger type). 

Desired workflow:

Once there is a new spreadsheet row, I want the zap to see if the subitem exists in Monday.com. If it does, then I want it to update a subitem status. Steps 2-5 work as expected when tested, but step 1 is not working. Here is my Zap overview: 

 

When I’ve tested it while published I am receiving this error: 

 

When I’ve tested it in the edit mode, the zap tests are not receiving all columns (I specifically need column K -National Store Number) and the results are blank in the spreadsheet (e.g. Row 2888):

 

 

 

Looking for any troubleshooting help! Thank you!


3 replies

Userlevel 7
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Hi @erusso 

Help articles for using GSheets in Zaps to reference: https://zapier.com/apps/google-sheets/help

Issue may be due to column A being hidden.

 

Userlevel 1
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Hi again - Thanks for your suggestion. We made column A visible and I’m still seeing the same error/behavior. 

Userlevel 7
Badge +14

@erusso 

From your GSheet screenshot row 2888 has no data in the cells, so that would be why.

Help articles to reference for using GSheets in Zaps: https://zapier.com/apps/google-sheets/help

There are a fair amount of limitations to be aware of when using GSheets in Zaps, such as formulas in fields, etc.

https://help.zapier.com/hc/en-us/articles/8496276985101-Work-with-Google-Sheets-in-Zaps

 

 

 

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