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Question

New Saved Message Slack trigger not working

  • November 6, 2025
  • 2 replies
  • 11 views

new saved message slack trigger is not working. 
even during the testing step, it is not retrieving already saved slack messages. 
finding new message provides generated message not the actual saved messages on my slack account.


 

2 replies

SamB
Community Manager
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  • Community Manager
  • November 6, 2025

Hi there ​@yoonjaej, welcome to the Community! 🎉

Sorry to hear that New Saved Message trigger is only sample data when tested. Not sure if that’s intentional or a bug so I’d recommend reaching out to our Support team to investigate that further.

In the meantime, are you able to use the test record to complete the set up of the Zap? Then switch it on and see if it is able to trigger on saved messages despite no real data being found in the test records.

Can you give that a try and let me know how it goes - want to make sure this gets sorted!


Sparsh from Automation Jinn
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Hey ​@yoonjaej,

You can also use live zaps runs as test for triggers. See more about it here- https://help.zapier.com/hc/en-us/articles/35632951078029-Use-previous-Zap-runs-as-trigger-test-records. Hope it helps!