Question

New Lead in Dubsado trigger is not triggering

  • 21 June 2024
  • 3 replies
  • 10 views

Hello! I have a zap where a new TypeForm entry triggers a new lead added to my Dubsado. That one is working.

I have several more one-step zaps that start from there:

  • New lead in Dubsado > New Trello Card
  • New lead in Dubsado > New Google Folder
  • New lead in Dubsado > New Mailchimp Contact

But none of those are triggering and I don’t see why. Looking for troubleshooting help. Thanks!


3 replies

Userlevel 7
Badge +14

Hi @CaitieMeansBusiness 

Help article from Dubsado about their Zap app triggers/actions: https://help.dubsado.com/en/articles/3517394-dubsado-triggers-and-actions-in-zapier

Hey Troy, thanks. These zaps aren’t new - I’ve been using them for a while with no issue.

Userlevel 7
Badge +14

@CaitieMeansBusiness 

The Zaps are triggered by webhook events fired from Dubsado.

Dubsado Status page to check for ongoing/recent incidents: https://dubsado.statuspage.io

If the Zaps are not firing, then either the trigger conditions aren’t being met or there may be an issue with Dubsado.

You can try reaching out to Dubsado Support for help with their Zap app integration and possible guidance troubleshooting why the Zaps aren’t being triggered.

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