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Best answer

New Labeled Email trigger: Gmail emails labeled in bulk not triggering Zap

  • December 12, 2024
  • 2 replies
  • 96 views
TweedBeetle

This post was split from the topic: 

 

I am also encountering the issue that if I label emails in bulk, the zap gets triggered only for one.

Best answer by SamB

Just circling back here to share that the bug has now been fixed! 😁

A toggle has been added in the Zap Editor that lets you extend the polling window from 500 to 1,000 emails, which should help if you're labeling emails in bulk. 

Thanks so much for your patience on this. Since this topic is closed, if you run into any further issues, just open a new topic or get in touch with our Support team directly and we'll be happy to help!

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • December 13, 2024

Hi ​@TweedBeetle, welcome to the Community! 🎉 

Hope you don’t mind but I’ve split your post out into a brand new topic as the author of that other topic isn’t running into the same bug that you are. 

I’ve added you to the bug report that we’ve got open for this issue where emails that are labeled in bulk not triggering Zaps. We can’t provide a timeline for a fix but adding you will help to increase it’s priority and you’ll definitely be notified via email as soon as it’s sorted.

I’m not sure if it’s the only affecting large batches of emails being labeled—if it is then labelling emails in smaller sized batches might work as a temporary fix in the meantime.

Can you give that a try and let us know how you get on?

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • Answer
  • July 15, 2026

Just circling back here to share that the bug has now been fixed! 😁

A toggle has been added in the Zap Editor that lets you extend the polling window from 500 to 1,000 emails, which should help if you're labeling emails in bulk. 

Thanks so much for your patience on this. Since this topic is closed, if you run into any further issues, just open a new topic or get in touch with our Support team directly and we'll be happy to help!

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