Skip to main content
Best answer

New HubSpot Events parsing incorrect Contact ID format?


I noticed that the new "Contact Recently Created or Updated" event in the HubSpot app parses the Contact ID incorrectly. Instead of the expected format (e.g. 24351701), it returns values like 24351701_2025-02-06T07:48:11.122Z.

Previously, I used the "New Contact Property Change" event, which correctly parsed the Contact ID (24351701), but it doesn’t serve the same purpose since it only triggers on property updates.

Just wanted to check if this is a bug or an intended change?

Best answer by Troy Tessalone

Hi ​@ag5566 

There should be another field returned that has only the Contact ID.

The reason you see the below value is because that is used to track updates since that is part of the trigger event, so it is a combo of the Contact ID and a Timestamp.

24351701_2025-02-06T07:48:11.122Z

View original
Did this topic help you find an answer to your question?

3 replies

Troy Tessalone
Forum|alt.badge.img+14
  • Zapier Expert
  • 30727 replies
  • Answer
  • February 7, 2025

Hi ​@ag5566 

There should be another field returned that has only the Contact ID.

The reason you see the below value is because that is used to track updates since that is part of the trigger event, so it is a combo of the Contact ID and a Timestamp.

24351701_2025-02-06T07:48:11.122Z


  • Author
  • New
  • 1 reply
  • February 7, 2025

Yes I have been using the Object ID instead of Record ID. Will update my automations to use the Record ID instead. Thanks for your help


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6301 replies
  • February 7, 2025

That’s awesome ​@ag5566! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗