I’m trying to create a zap between Stripe and GetResponse. The trigger is “New Customer”, but Zapier doesn’t fetch the customers who make one-off payments. They’re marked as guests in Stripe. Is there a way to do this? I used to have a zap that worked for these customers too.
Thank you in advance!
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Hi @MartaS
You may have to try a different Stripe trigger event.
The Stripe webhook event you're likely looking for, related to a successful one-off payment by a guest, is charge.succeeded. This event is triggered whenever a charge is successful on Stripe's platform, which includes one-off payments. You can find more details on this and other webhook events on Stripe's official event types documentation.
Thank you for your reply, Troy! The only problem is that I also have an active subscription on Stripe and wouldn’t like my subscription customers to be included in the workflow.
Is there a way to select customers purchasing a specific product with zero developing skills?
Just came across this thread and wanted to check in to see how you’re getting on. Were you able to get this working by adding a filter like Troy suggested?
Happy to help if you’re still stuck at all, just let us know!