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Hey guys

 

Im trying to create a new Customer in Netsuite but unfortunately I have 2 required Multiple Select fields and I have tried all sorts of lists as suggested everywhere but without any luck I keep getting “Invalid content in the request body.”

From what I have read around I have to provide an array of the Internal IDs, well I have tried the below and doesn't work

s"1"]

Any ideas, anyone been successful in doing this?

 

Error

 

Hi ​@ardashla 

For us to have more info about the Zap step error, post screenshots showing how your Zap step 7 is configured in the CONFIGURE tab while in EDIT mode with the field mappings visible so we can see the field types.

 


@Troy Tessalone  - sure thing, pls see below, let me know if you need more, I have added just the field that is the Multiselect, I am 100% sure it is the issue because I was adding the fields one by one to see where the error is:

 

 


@ardashla 

Try sending the data structured as an array:

  • Formatter > Utilities > Line Itemizer
    OR
  • Formatter > Utilities > Text to Line Items

 

Help links about how to use line items in Zaps: https://help.zapier.com/hc/en-us/articles/8496277737997-Use-line-items-in-Zaps

Help link about handling arrays in Zaps: 

 


@Troy Tessalone  like this?

 

 

 

 

 

 


@ardashla 

You probably do not need the brackets t ] as part of the values.

If you are trying to structure the data as an array use this Zap action: Formatter > Utilities > Text to Line Items

Screenshot below shows what an array output looks like from a Zap step.

 


unfortunately doesn't help, since I have one value the output is always the same its the format that needs sorting for that field, I can't find any documentation on the NetSuite site either all I see is that it needs to be an array

 


@ardashla 

Probably best to reach out to Netsuite Support for help and guidance.